CUSTOMIZED CULTURAL SENSITIVITY, GENERATIONAL SENSITIVITY, and DIVERSITY & INCLUSIVENESS TRAINING
SUITE OF TRAINING
Our website’s Suite of Training provides additional information on the content of our seminars providing:
CULTURAL SENSITIVITY SKILLS
GENERATIONAL SENSITIVITY SKILLS
DIVERSITY & INCLUSIVENESS SKILLS
All seminars are backed by Complimentary Post-Training Support.
CULTURAL SENSITIVITY SKILLS
Understanding People of Different Cultures and Overcoming Cultural Gaps and Barriers
Understanding and aligning your behavior and communications is essential to connecting and building a strong relationship with a culturally different individual.
Human Relationship Skills with Indigenous Peoples (Canada)
Highly relevant to Canadian employers since Canada’s Federal Government's will launch by October 2019 new Indigenous Peoples policies and legislation.
Successfully Selling to Prospects of Different Culture
Selling to prospects who are culturally different requires training in the skills of cross-cultural selling and how to avoid cross-culture selling mistakes.
Providing Excellent Customer Service to Different Cultures
A seminar designed for customer service staff who are experiencing challenges understanding and serving culturally different individuals.
Successfully Managing Employees of Different Cultures
Cross-cultural management skills have become more important because of the increasingly diverse mosaic of employees in the workplace.
Building and Managing a Strong Multicultural Team
Building and managing a multicultural team is very different than building and managing a team of mainstream Americans or Canadians.
Additional Cultural Sensitivity Seminars are Outlined in the Website’s Suite of Training
GENERATIONAL SENSITIVITY SKILLS
Human Relationship Skills with Different Generations
A seminar providing cross-generational human relationship skills of understanding, connecting, and relating to individuals from a different generation.
Successful Selling to Prospects of Different Generations
A seminar on understanding other generations and how to avoid cross-generational selling mistakes.
Providing Excellent Customer Service to Different Generations
A seminar on providing an excellent customer service experience to an individual from a different generation.
DIVERSITY & INCLUSIVENESS SKILLS
Diversity and Inclusiveness “Best Practices”
An Inclusiveness seminar designed to increase your employees viewing individuals who are significantly different than them as valued workplace associates.
Indigenous Peoples - Diversity and Inclusiveness (Canada)
Our seminar will provide you a solid understanding of Indigenous Peoples and how to successfully implement Indigenous inclusiveness initiatives.
Native American Peoples- Diversity and Inclusiveness (USA)
A seminar on understanding Native Americans and successfully implementing Native Americans Inclusiveness initiatives.
