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905-599-6365 I Bill@crossculturalconnecting.com

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Cross-Cultural and Cross-Generational Diversity Training
  • About Bill
  • Training Programs
    • Cultural Sensitivity Skills
      • Understanding People of Different Cultures and Cultural Gaps-HRPA Professional Development Certified
      • How Asians and Westerners Think and Behave Differently
      • Understanding & Selling to Prospects of Different Cultures
      • Building & Optimizing an Organization’s Culture
      • Providing Excellent Customer Service to Different Cultures
      • Managing Employees of Different Cultures
      • Building and Managing a Strong Multicultural Team
    • Generational Sensitivity Skills
      • Understanding People of Different Generations
      • Human Relationship Skills with Different Generations
      • Providing Excellent Customer Service to Different Generations
    • Indigenous/Native American Sensitivity Skills
      • Understanding Indigenous/Native American Peoples and How They Are Different Than Westerners
      • Human Relationship Skills with Indigenous Peoples (Canada)
      • Human Relationship Skills with Native American Peoples (USA)
      • Inclusion of Indigenous/Native American Peoples In The Workplace
    • Inclusion & Diversity Skills
      • Inclusion and Diversity “Best Practices” in the Workplace
      • Inclusion of Indigenous/Native American Peoples In The Workplace
    • “Just in Time Learning” Virtual Programs
      • Customized “Just In Time Learning” Programs
      • Diversify Your Patients For Profit: How To Turn Cultural Awareness & Sensitivity Into $$$$
    • Complimentary Post – Training Coaching
      • Free Post-Training Coaching for Staff and Managers
  • Cultural Tools
    • World Multicultural & Diversity Calendar
      • United States
      • Canada
    • Cultural Reports
      • Your Cultural Profile Report and Cultural Gaps Report
      • An Organization’s Culture: Performance-Values Management
  • Videos & TV
    • Cultural Presentation
  • Insights
  • Testimonials
    • Client Examples
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