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905-599-6365 I Bill@crossculturalconnecting.com
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About Bill
Training Programs
Cultural Sensitivity Skills
Understanding People of Different Cultures and Cultural Gaps-
HRPA Professional Development Certified
How Asians and Westerners Think and Behave Differently
Understanding & Selling to Prospects of Different Cultures
Building & Optimizing an Organization’s Culture
Providing Excellent Customer Service to Different Cultures
Managing Employees of Different Cultures
Building and Managing a Strong Multicultural Team
Generational Sensitivity Skills
Understanding People of Different Generations
Human Relationship Skills with Different Generations
Providing Excellent Customer Service to Different Generations
Indigenous/Native American Sensitivity Skills
Understanding Indigenous/Native American Peoples and How They Are Different Than Westerners
Human Relationship Skills with Indigenous Peoples (Canada)
Human Relationship Skills with Native American Peoples (USA)
Inclusion of Indigenous/Native American Peoples In The Workplace
Inclusion & Diversity Skills
Inclusion and Diversity “Best Practices” in the Workplace
Inclusion of Indigenous/Native American Peoples In The Workplace
“Just in Time Learning” Virtual Programs
Customized “Just In Time Learning” Programs
Diversify Your Patients For Profit: How To Turn Cultural Awareness & Sensitivity Into $$$$
Complimentary Post – Training Coaching
Free Post-Training Coaching for Staff and Managers
Cultural Tools
World Multicultural & Diversity Calendar
United States
Canada
Cultural Reports
Your Cultural Profile Report and Cultural Gaps Report
An Organization’s Culture: Performance-Values Management
Videos & TV
Cultural Presentation
Insights
Testimonials
Client Examples
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