The increasing mosaic of diversity at work has significantly changed the landscape of the workplace. Cross-cultural management skills have become an important managerial skill.

Since many managers have not had cultural sensitivity management training, they find that managing employees from different cultures can be a significant challenge.

To manage a culturally different employee, it is important to understand their cultural background. Otherwise you are trying to manage them virtually “cross culturally-blind”.

Please keep in mind that employees from different cultures have their own set of unique values, beliefs, and expectations of what is a “good manager”. There perspective of a good manager can be very different than what mainstream Canadians and Americans consider as a good manager.

When they see that you understand their culture and their cultural preferences and expectations of a manager, they will tend to appreciate you more as a manager.

Our cultural sensitivity management training can also include how to build and manage a multicultural team of employees.

We enhance the value of this seminar by incorporating in this seminar a cultural sensitivity tool Your Cultural Profile Report and Your Cultural Gaps and Barriers Report identifying the cross-cultural gaps and barriers you have with people in/from up to 100 countries and outlines how you can overcome the specific cultural gaps and barriers you have with them.

Complimentary Post-Training Coaching

For our clients we provide complimentary post-training coaching for two months after training is completed to make sure our clients achieve the highest possible ROI from the training we provided.  After that, this coaching is provided at a reasonable rate.

Complimentary Consultation

For a complimentary discussion on how I might assist you, please click on the website’s blue box showing “Book a complimentary 15-minute consultation with Bill“; or go to the Contact Bill tab of this website; or send me an e-mail at; or call me at (1) 905-599-6365.

I’ll do my best to respond to you before the end of the business day.

Thank you,