The increasing mosaic of diversity at work has significantly changed the landscape of the workplace. Cross-cultural management skills have become an important managerial skill.

Since many managers have not had cultural sensitivity management training, they find that managing employees from different cultures can be a significant challenge.

To manage a culturally different employee, it is important to understand their cultural background. Otherwise you are trying to manage them virtually “cross culturally-blind”.

Please keep in mind that employees from different cultures have their own set of unique values, beliefs, and expectations of what is a “good manager”. There perspective of a good manager can be very different than what mainstream Canadians and Americans consider as a good manager.

When they see that you understand their culture and their cultural preferences and expectations of a manager, they will tend to appreciate you more as a manager.

Our cultural sensitivity management training can also include how to build and manage a multicultural team of employees.

We enhance the value of this seminar by incorporating in this seminar a cultural sensitivity tool Your Cultural Profile Report and Your Cultural Gaps and Barriers Report identifying the cross-cultural gaps and barriers you have with people in/from up to 100 countries and outlines how you can overcome the specific cultural gaps and barriers you have with them.

Complimentary Post-Training Support 

For our clients who have asked us for a customized seminar, we provide complimentary post-training support to make sure they achieve the highest possible ROI from their investment in cross-cultural training from our company. Specifically: Implementation Coaching; Monthly Cultural Events Report; and Cultural Profiles.

For a complimentary discussion on how I might assist you, please go to the Contact Bill tab of this website; or send me an e-mail at; or call me at 905-599-6365.

I’ll do my best to respond to you before the end of the business day.

Thank you,