The key to being as successful as possible connecting and developing a relationship with someone from a different generation is to understand the important areas of their generation and how to align your interaction with them according to the preferences and biases of their generational culture.

If you do not understand their generation and you lack important generational sensitivity skills , you will try to develop a relationship with them according what is “generationally appropriate” for your own generation. A generationally-different individual will often see this as you not respecting their generation and you wanting to do things “your way”. This can easily result in you unintentionally triggering one or more cross-generational problems or barriers with them.

For a complimentary discussion on how I might assist you, please go to the Contact Bill tab of this website or send me an e-mail at or contact me at 1-905-599-6365.

l’ll do my best to respond to you before the end of the business day.